Contact Us
We are here to help. Whether you have a question about an order, a return, or just want to know more about our products – reach out to us.
Email (preferred for quick written records)
We reply to every email within one business day (usually faster).
Phone
+1 215-928-9707
Make sure to include the country code (+1) if calling from outside the United States.
Customer service hours
Monday to Friday – 9:00 AM to 6:00 PM Eastern Standard Time (EST)
We are closed on weekends and major U.S. holidays.
Mailing address (business & returns)
Reecoff
2360 Oregon Ave, Philadelphia, PA 19145
What to include when you contact us
- For order questions: please have your order number ready.
- For return requests: include the item name and reason for return.
- For general inquiries: just tell us how we can help.
Do you offer live chat?
Not at this time. But we promise to answer your email or phone call as quickly as possible within our service hours.
Please note:
We never ask for your full credit card number or password over email or phone. If you receive a suspicious message claiming to be from Reecoff, forward it to [email protected] and then delete it.